We participate with most major insurance plans. If you are unsure, please refer to your insurance plan directory, website, or call your insurance carrier to determine if we are “in network” or “out of network” with your insurance plan. Still have questions? Call us! We are happy to help. Not in network? Call us! We have options. 603-627-6381
Do I need a referral for physical therapy or chiropractic care?
Many PPOs, HMOs, and EPOs require a referral from your primary care physician (PCP) for physical therapy and occasionally for chiropractic. Please check with your insurance plan if you are unsure.
Whose responsibility is it to get my referral authorization?
It is the patient’s responsibility. As a courtesy, we will try to assist you in obtaining referrals.
As a patient, do I have any responsibilities when my insurance company does not process or is slow in processing claims?
If medical claims are not paid within 30 days from billing, it is the patient’s responsibility to help follow up with the insurance company.
If my insurance company does not pay, am I liable for the bill?
Yes.
Will you bill my secondary insurance after my primary carrier has paid their portion?
Yes, as a courtesy we will bill the secondary insurance.
Will I be seen if I haven’t paid my co-pay?
No. Our policy requires payment of co-payments at the time of service.
When is my deductible due?
Your estimated charges for deductible and any co-insurance are due at the time of service.
Do you accept third party liability insurance (automobile or personal injury)?
No. These cases are set up as self-pay accounts. As a courtesy we will bill your insurance, but require payment at the time of service.
Do you accept payment arrangements?
Please contact our billing office at 603-627-6381 for more details.
If the parents of a minor (child) patient are divorced, which parent is financially responsible for the child’s medical bills?
We consider the adult person who authorized the care to be the responsible party/guarantor.
What forms of payment do you accept?
Cash, credit card (MasterCard, Visa, Discover & American Express), check or money order.
Where can we make payment?
Payments may be made in our office, by telephone, or by mailing payment to:
Advanced Injury Treatment Center
82 Palomino Lane, Suite 501
Bedford, NH 03110
What do I have to send with my payment?
Include the patient account number and the name of the patient for whom the account is being paid.
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